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Archive for Emerging Markets

Gup Shup

by Imran Ali

SMS Gup ShupGup Shup” is a Punjabi term that almost literally translates as ‘gossip’ or ‘chit chat’ - generally with an informal, unrestricted context - and also the central concept of India’s SMS GupShup service, a kind of Desi Twitter for the subcontinent.

The big brains over at Telco 2.0 have just published an analysis of SMS GupShup’s relationship with carriers, that explores…

  • pricing multi-party conversations and chats.
  • diversified revnue models, including allocation of 60 characters for text-ads in a GupShup SMS.
  • using customer data to create value for users themselves, not just carriers.

The piece is actually quite a penetrating analysis of how third parties and service ecospheres can add value to a carrier (to mutual benefit) without neccesarily cannibalising or commoditising existing businesses, and perhaps more interestingly where companies such as Twitter can find sustainable revenues…

Read more at Telco 2.0