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The Memory Project

by Imran Ali

Looks like cellcos and operators are waking up to the need for people to preserve and curate the mobile media. In recent month’s I’ve written about the need for the mobility of messages and some of the interesting companies, like Treasuremytext, that’re beginning to fulfil this need.

Last week Britain’s O2 network, chose to celebrating its Bluebook service - for saving contacts, photos & texts automatically - by launching the O2 Memory Project

10 foot high cylinder with eleven cameras placed equidistance around its perimeter. Each of these cameras takes a picture in sequence every five seconds, creating a 360 degree, digital panorama of the outside location very minute. Animated lights on The O2 Memory Project’s exterior shell signal when each camera is about to take a shot. These images are then transmitted to giant screens on the structure’s interior. Visitors can venture inside
to view and interact with the images via thermal images cameras. These cameras allow visitors to ‘direct’ which images are displayed – moving to shift the displayed images back and forwards in time, interacting with the location’s memories with ‘Minority Report’ style gestures.

O2 BluebookFantastic. Lovely to see O2 ploughing money into a lovely piece of interactive art, but in just signing up for Bluebook in the last few minutes, the service has failed to deliver the necessary settings to my O2 Nokia N95. I’m hardly going to trust such suckage with precious data and memories when they can’t even register an existing customer!

True to form, cellcos and telcos - to paraphrase Bart Simpson - singularly suck and blow at the same time when it comes to service design.

Try harder O2. In the meantime, stick with Treasuremytext - my guess is they care more about preserving your memories than screwing you with data revenues.

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1 Comment »

  Katie Lips wrote @ April 17th, 2008 at 6:55 pm

Hey Imran,

at Treasuremytext we do indeed care about helping people do more with their mobile ‘data’ (well, SMS messages). I just got back from the Telco2.0 conference today. I had lots of interesting discussions with all sorts of people; maybe Telcos are just about starting to get that “data” and the “stuff that goes through their pipes” is actually people’s conversations; people’s lives; and yes, people’s memories.

I tried out Bluebook - it’s not a bad idea (we also had the same idea so obviously I’m a fan) but in terms of execution it ain’t so good (IMHO). I read on Ged Carroll’s blog that o2 spent £4.5m on their ad campaign and the pretty TV ads are indeed gorgeous. We spent years of hard work making Treasuremytext and our ad budget is in the thousands: not millions and yet we have a ‘up and to the right curve’ right now of satisfied and loyal users. I think the ad : development budget is what’s making Bluebook look unappealing. Any app lives or dies by its ease of use, its low barrier to entry and its personality. For our users, Treasuremytext is a “purple cow”; it works, and well, and has an added ‘personality’ - having been made by a tiny company that genuinely cares about its user community.

http://renaissancechambara.jp/2008/03/14/o2-ask-not-what-we-can-do-for-you-but-what-we-can-hold-over-you/
http://www.sethgodin.com/purple/

I think o2 needs to invest more of the budget in the product; and this proves Seth Godin’s point that a) your product is your marketing and b) if you have a poor product, no amount of marketing will make it a success.

We’d of course love to talk to o2 about how we can help offer better functionality and personality to Bluebook!

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