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Don’t design for “mobile” - design for mobility

by Imran Ali

A couple weeks ago Adaptive Path’s Peter Merholz posted a thought provoking piece on mobile design entitled Don’t design for “mobile” - design for mobility.

Merholz articulates and frames current mobile design fixated on form-factor and ‘miniaturising’ the web for smaller screens and keypad interaction. Notably, he argues that the essence of great mobile application design is understanding that a phone is always with you - not that its simply a smaller device.

So what does that mean? At a fixed device, such as a desktop PC, our context is less fluid and hence our interaction can be richer and more verbose. When in motion - whether travelling, driving, shoppin, or at an event - our context is much more fluid and hence devices or applications that can sense or predict our context or motive will be more successful by providing focussed content and data.

As Merholz puts it…

‘there’s an inverse relationship between the dynamism of your environment, and the complexity of use you’re willing to put up with’.

I’ve found myself quoting ‘mobility, not mobile’ many times in the last few days - I’d love to see Merholz expand this thinking into a number of reference examples, best practices and design patterns that can be used by others. For example, Twitter’s hugely usable SMS interface would be a great pattern.

More broadly than the sentiment of ‘mobility, not mobile’ - designing user experience should always be driven by context, not form-factor.

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2 Comments »

  Steven Woods wrote @ January 18th, 2008 at 9:51 am

Good article - the way Facebook does it is by providing a “cut down” interface to its system when you’re using a mobile device (my O2 XDA Orbit for example). Basically, I can still get to the core Facebook information (my feed and view friends profiles etc), but I can’t add new applications, I can’t edit my profile etc - it’s about making the information available anywhere.

I believe you can make a reasonable assumption that people wouldn’t want to be entering reams of data on a mobile device, and so you can trim the fat off your application to only provide the necessary data as and when it’s requested.

This doesn’t mean you have to have a mobile version of your site - just control the layout/functionality by CSS to hide elements or change the display.

  Imran Ali wrote @ January 18th, 2008 at 1:41 pm

Facebook is a good example to work with. I’m not sure they have it right or that mobility is simply a matter of CSS and UI transformation; I feel its deeper than that.

What’re the essential things you need to understand on the move - sensing location, crossing that data with people in your social network as a proximity indicator, pulling out and surfacing events close to you etc

KInda like Victor Szilagyi’s Herescan project!

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