Jules wrote @ May 26th, 2007 at 1:19 am
I love it when random graphs with no scientific basis appear. Did they even get an iPhone to work with or are these just opinions? The iPhone is definatly a texting clunker because we know randomly generated graphs and journalists are totally, 100% reliable.
To Whom It May Concern,
I have done my very best to get in touch with Apple and even called Apple Corporate to address this very feature of texting - BUT ALL I CAN SAY IS THAT I WAS IGNORED.
I owned and operated a company witrh 1.6 Million customers world-wde out of Asia and texting was our way of replcing the lacking emailing ability in many Asian countries; in the process I tested many devices among them also the Treo and low and behold the Treo’s texting software is configured in the most moronic way - namely that one cannot sms a message on one topic and then maybe an hours later sms to the same number on another topic because the Treo’s sms software turns the first sms into a chat attaching the second sms to it; and the feature cannot be changed.
I was afrsid that Apple also used this same feature for their sms software which essentially would make the iPhone as useless to Asians (and Europeans I might add) who use texting/sms as a menas to communicate important issues and some companies even make board decisions via sms etc.
So I am not surprised that the test result mentioined herein, Apple DID NOT CARE TO HEAR AN MAC LOVER’S COMMENTS TO HELP THEM MAKE A BETTER PRODUCT AND I WAS VERY DIRECT AND OPEN IN MY APPROACH.
APPLE, YOU ARE A FOOLISH COMPANY TO IGNORE YOUR CUSTOMER’S COMMENTS - PERHAPS YOU HAVE BECOME TOO BIG TO LISTEN - AS ALSO PROVEN BY YOUR iTunes customer service personell who cannot read their way out of a papersack.
I am sincerely dissapoitned.
kgr
My Second Comment and I hope that Apple can read them FINALLY!
It is sad to sad that a device called iPHONE Sores least in the 2 functions important to a mobile phone
Calling and texting/sms’g = THIS HAS GOT TO BE THE HEIGHT OF ARROGANCE on the part of Apple.
Do they feel that they are soo good that they no longer need to please the publics that are supporting them ? VERY SAD!!
KGR
[…] Russell has presented the Strategy Analytics consumer report on the Apple iPhone, and I’m not at all surprised that the iPhone has come out as a better phone, even though nobody in the survey will have actually tried out any of the features on the iPhone. So straight away the survey is flawed in showing the iPhone is better. […]
mark wrote @ May 26th, 2007 at 2:53 pm
This is insane. A survey of users based on guesses as none of the respondents used an iPhone before. Then serious comments with CAPS from another non-iPhone user complaining about the poor scores on such a survey.
MAYBE KGR CAN LEARN TO READ SO HE CAN COMMENT SMARTLY; THIS HAS GOT TO BE THE HEIGHT OF ARROGANCE.
Maybe what this is telling you is that people favorably disposed to the iPhone haven’t given any serious thought to its texting features.
Certainly texting is important to many individuals. But I’ve done it about 3 times total. It’s seldom that I need to communicate a short, non-interactive message. I think it’s great for people who are in captive environments (high school, and jobs that have the same flavor); similarly, why not take the Asian correspondent at his word?
Still, the iPhone has attracted people who have a different MO of connectivity. Who knows whether Apple’s designers put SMS very high in their priorities? All you have is the very demo-able pop-up keypad that shows SOME effort to ameliorate the textureless typing area.
I totally agree with Mark about the fact that it is utterly ridiculous for any person to openly and publically complain to Apple or about Apple about the features or capabilities of a product, or about a lack of features thereof, on a product that has not yet shipped, furthermore, a product the complainer has never ever before even personally used or had a chance to even test out regarding the features which they are complaining. To formulate a negative opinion about Apple or an Apple product based solely on the vaporware opinions from some random group of people who has never before used or had a chance to play with an iPhone and its unique texting abilities, yet somehow has concluded its abilities are inferior, is truly both incredulous and utterly ridiculous. And then to come to this site and to complain in all caps about it is even more ridiculous. This only underscores that there are truly some really stupid and ignorant people in the world today, and Apple and Steve Jobs is not one of them. Thankfully.
Any person who truly has a brain should well understand by now that Apple and Steve Jobs well knows what they are doing, and has a long history and track record of producing innovative products to back it up. Personally, I think that regardless of what people’s opinions are right now regarding the iPhone’s unproven texting abilities, I think that once the iPhone ships and once people actually get their hands on a physical iPhone unit and have a chance to really try out and test the new Multi-Touch way of texting, I think most people will fall in love with it, that it’ll actually be a texting “game changer” that will ultimately make people prefer Apple’s new approach even moreso than a keyboard. However, only time will tell whether I’m right. But understand Steve Jobs is no slouch when it comes to formulating opinions about something, especially when it comes to technology. He’s personally used Multi-Touch on the iPhone before, and he’s personally had many many months if not years to experiment with that same ability, and he’s also had experience with typing on those tiny keyboards used on the Treo and on the other so-called smart phones, and he’s smart enough to be able to determine which features or capabilites on those products are superior or inferior. So when he formulates an opinion about something, you can be sure it’s based on actual fact and actual experience and not simply a statement based solely on vaporware or on something he heard. So give both Steve Jobs and Apple a break. If you can’t help but wonder or be concerned about how great Apple’s new approach to texting will be, then just wait iPhone ships and wait until you’re personally had a chance to try out Multi-Touch texting on an actual iPhone unit yourself. Then you will know. Then you will have a legitimate basis to form an opinion. But until then, please leave your CAP LOCK on your computer and your extremely negative opinions about Apple and the iPhone which is not yet shipped turned off.
The survey is worthless because none of the respondents had ever actually used an iPhone. All they were doing is looking at the videos from the introduction, which shows a touch screen keyboard. What if the finished version actually used Inkwell to recognize your own handwriting. I think that would be much faster than the “hunt and peck” method.
Texting on iPhone is great!
What is fantastic about it is that the interface is customizable for the application. It doesn’t have physical keys to get in the way.
Thus, if one wants a keyboard in Spanish, Russian, etc., it can be done on the iPhone - but not with the fixed keyboards of the competition.
It is amazing that anyone can guess at the iPhone’s texting capability when they do not have one available.
I think that one can use one’s thumbs to do texting on the iPhone. Thus speed won’t be much of a problem.
I have an iPhone, and a Nokia 6300. The iPhone is more impressive in all respects except for sending SMS messages. The exclusion of MMS also seems a backwards step, as does the lack of 3G. However, Apple could rectify a lot of this via softtware updates, so there’s no need for any backlash before Apple have been given a chance to listen to comments. By that, I mean properly examined multiple requests, not just an email from one person who thinks they know better (even if they do have a point). I just hope that Apple do listen, especially to their european and asian customers who actually prefer to type texts with their thumb using the numeric pad rather than the keyboard. At least give the end user the option of which system to use rather than forcing a system upon us (i.e. even Vista still includes the older NT style Start menu!).
HTML-Tags:
<a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <code> <em> <i> <strike> <strong>
